Facilities Assistant

Job Title: Facilities Assistant

Do you like interacting with people on a daily basis and have an interest/experience in Facilities Management?

We are currently on the look out for a Facilities Assistant with a keen eye for detail and a proactive attitude to join our tight-knit Facilities Team at Chill Factor^e. As a Facilities Assistant you will be part of a small team responsible for delivering an outstanding facility, 7 days a week, 365 days a year. Working closely with the wider operations team you will be entirely focussed on delivering the best possible environment for our guests. Your role includes acting as a point of contact for staff, external contractors, and the public.

You will be responsible for promoting a safe, secure, and pleasant working environment for our team and guests by undertaking facilities administrative duties, logging and completing jobs, monitoring CCTV, conducting foot patrols & audits around the site, liaising with emergency services, conducting Health & Safety checks including fire alarm testing.

You will be responsible for assisting the Head of Facilities in ensuring the site both internally and externally is maintained and serviced to a high standard.

This is a part-time role covering Friday, Saturday and Sunday morning and evening shifts.

This is an incredibly rewarding role and a crucial service provider to the entire business; however, it demands a level of technical ability and a steadfast commitment to quality.

To be successful you will need to have the following skills, knowledge, and experience: -

• Previous experience working with-in facilities management, cleaning, maintenance, or security.
• Experience of working to specification, time, quality, and budget.
• Experience of working with management systems including quality, environment, and health & safety systems.
• An interest in the Snowsports and the Leisure industry, and a genuine passion for our products will be invaluable.
• Excellent and confident communication and written skills.
• Being able to work independently.
• Ability to deal with Guests and employees in sometimes stressful situations.
• Tenacity for high standard of guest service – wanting to meet and serve guests – a complete understanding of guests needs in line with the brand offering and product delivery.
• Excellent interpersonal, communication and organisational skills.
• Flexibility to your shifts including regular weekend work.

This is a unique opportunity to further your career with a growing business and in addition to this we offer the following benefits:

• A unique working environment
• Company recognition and incentive schemes
• Team social events – including Christmas and Summer parties
• Department and cross department training
• Employee Assistance Programme
• Trafford City ‘Tribe’ Membership – for local discounts
• In Store Partner Discounts
• Weekly Staff ‘Shred’ – Employee only slope time
• Unlimited use of the main slope
• Unlimited Snowsports lessons
• 30% friends and family discount
• Free parking

Please note: Chill Factor^e is a popular leisure destination and operates 364 days a year. Facilities Team Members should be available to work weekdays and weekends, including public holidays.

To apply, please send your CV and a covering letter to the hrcfe@chillfactore.com. Closing date for applications is 26^th February 2025.